Job Description
Software Delivery Manager
Reporting of the Role
This role typically reports to a Senior Delivery Manager, a Head of Delivery or a Director as appropriate
Overview of job
This role forms part of the Delivery function within Global's Transformation team.
The Delivery function focuses on the delivery of Global's Technology & Digital product roadmaps.
You will be responsible for creating and implementing plans to deliver key Technology & Digital initiatives, building effective relationships with Product, Engineering and other business and technical partners.
You will work closely with one or more squads to identify and resolve blockers and issues, identify and resolve dependencies and ensure delivery is on time and on budget.
3 best things about the job
- Being instrumental in the delivery of the technology roadmap for one of the most exciting transformation agendas in the media and entertainment market in the UK and beyond
- Working with partners from across Global's business to deliver value to Global's audiences, advertisers and partners
- Having the autonomy to identify, coordinate and implement change and turn good ideas into reality, quickly
Measures of success -
In the first few months, you would have:
- Understood the inflight projects and the roadmap for your assigned area
- Gained a robust understanding of the operations of the business function(s) and supporting product(s) you will be working with
- Built effective working relationships and established clear responsibilities and accountabilities with the squad(s) you work with day-to-day
- Established effective ways of working across engineering squads that are dependent on each other to shore up delivery
Responsibilities of the role
- Work arm in arm with the Product Owner and Tech Lead in your squad(s) to understand the 'what and how' of the product roadmap
- Facilitate creation of the delivery plan (the 'when') for the squad(s) and manage its execution
- Work closely on a day-to-day basis with your squad(s) to ensure they are clear, unblocked and producing high quality outputs
- Identify risks and issues within your squad(s) and mitigate, resolve or escalate as appropriate
- Understand inbound and outbound dependencies to deliver the plan; track and resolve these dependencies
- Respond to and resolve issues as required in product development, testing, deployment or post-launch, including the management of live incidents
- Communicate clear summaries of progress against baseline plans and any changes, including root cause explanations, to other technology partners
- Champion good delivery processes, identifying the most appropriate model(s) for delivery and implementing improvements
- Contribute to a high-performance culture within your squad(s), with a clear sense of accountability for outcomes; celebrate success and learn from failures
- Track, understand and communicate changes in engineering squad throughput and performance using both quantitive and qualitative data points
What you will need
The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following:
- Strong solid understanding of software development practices, methodologies and release lifecycles, balanced with an adaptability to apply the right approach for the right situation
- Experience in supporting the creation of project plans and delivery of product roadmaps
- A focus on outcomes and business value
- An ability to prioritise tasks based on importance and urgency
- An eye for detail and a willingness to understand the business context and technical content you are working with;
- A keen ability to identify and resolve blockers and issues
- Emotional intelligence and empathy; a strong ability to build effective working relationships with both business and technical partners
- Effective communication skills, both verbally and in writing, ensuring squad members and more senior partners are clear and seeking clarification where necessary
- Effective facilitation skills to provide direction, with experience in fostering debate and resolving conflicts to maintain focus and momentum
You'll be someone who .
- Is curious in nature with a desire to ask questions and learn
- Isn't afraid of detail and wants to 'understand the why'
- Is a natural collaborator who enjoys working with a variety of teams, roles and people
- Is resilient and retains a positive attitude in the face of challenges
- Is flexible and adaptable, with an approach on outcomes; you understand the theory but can adapt to day-to-day reality
- Is comfortable operating in ambiguous and fast-changing environments
- Is comfortable leading through facilitation and building consensus, including with those who have greater experience and/or technical expertise
Everyone is welcome at Global
Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.
We will always seek to make appropriate adjustments to the recruitment process and workplace to be fully inclusive to people with different needs and working styles. If you require us to make any reasonable adjustments for you or to disclose a condition, please email