Job Title: Senior Sales Consultant
Job Type: Full-Time Fixed-Term for 18 Months
Location: Beeston, Nottingham
Salary: 41,882 - 44,086 dependent on experience
About Us
Metropolitan Thames Valley Housing is one of the UK s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England.
This role
Geographical Spread ? Nottingham, Midlands, Cambridge and surrounding areas
- The Senior Sales Consultant is a front-line representative of So Resi and MTVH and has responsibility for the delivery of the sales budget, working in multiple locations across a broad geographic area. Responsible for supporting the sales delivery and performance across the region, with a focus on sales compliance, health and safety and ensuring an excellent customer experience culture is embedded throughout the team.
- The Senior Sales Consultant will project manage the delivery of sales on key developments from construction to completion as directed by the Sales Manager and Head of Sales and work at weekends to support sales launches and sales consultants as required.
- The Senior Sales Consultant role will be responsible for the delivery of the So Flexi schemes (Rent to Buy) including managing all lettings related enquires in accordance with key service standards. Assess applications for suitability and affordability utilising all available internal and external tools. Maintain accurate & update record and database information for all aspects of the lettings process.
What you'll need to succeed
- Experience in a sales and customer service environment
- Expert Knowledge of intermediate and private sales products and lettings process
- An understanding of the legal process of shared ownership and outright property sales
- Proven experience of delivering excellent customer care
- IT and numeric literacy with strong written and verbal communication skills
- Construction Skills Certification- Site visitor level
- Team and multiple site management experience
- Full UK Driving license and access to your own vehicle
- Previous experience of working in a lettings capacity
- Hold an understanding of Tenancy, Deposit & Lettings legislation
Please note :- we do not currently offer visa sponsorship.
What?s in it for you?
Our benefits include:-
- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
- 2 volunteering days per year for things like helping out in local communities
- An additional ?Beliefs day? once a year to have an extra a day off
- Supported family friendly approach with extended parental leave
- Enhanced pension with matched contributions of up to 9%
- Option to buy or sell up to 5 days annual leave per year
- Life assurance cover 3 x your salary
- Cycle2work scheme
- Hybrid Working - Dependent on job role and department
- Health cash plan scheme for your everyday healthcare needs which you can add your family members too
- Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan
- Access to extensive learning and training opportunities with Wisebox platform
- Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
- Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
- Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation
About us
We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing.
We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-
- Gender
- Ethnicity
- LGBTQ+
- Disability
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.