Jones Lang LaSalle Incorporated
Senior People Experience Partner page is loaded Senior People Experience Partner Postuler remote type On-site locations London, GBR time type Full time posted on Offre publiée il y a 2 jours job requisition id REQ339412 JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

• The Senior HR People Experience Partner (PXP) will be part of the international JLL HR team and will strengthen employee purpose, ignite energy & elevate organization-wide performance by activating, facilitating & enhancing moments that matter. Partnering with leaders and colleagues, the Sr. PXP will execute impactful talent, culture, and leadership effectiveness initiatives for a defined set of client groups inclusive of Finance, Corporate Strategy/Development and HR functions. Charged with activating HR products & services that enrich the lives of JLL employees whilst working with Business & HR leaders to facilitate the employee experience. PXPs will deep dive, surface insights, & influence HR Service Delivery & HR/Talent COEs to improve & when required rebuild policies, processes, & tools that will enhance moments that matter unleashing talent to do their best work.
  
  Location: based in London with a flexible, hybrid work arrangement.
  
  Key Accountabilities
  
  Functional Knowledge
  • Partner with leaders to understand business objectives; use metrics, trends, and industry experience to develop impactful People programs and initiatives; and execute critical People activities to support achieving business outcomes.
  • Partner with People Partners and use business acumen, HR expertise, and industry knowledge to proactively anticipate opportunities or issues & develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions across designated client groups.
  • Collaborate with HR colleagues to successfully and seamlessly activate all programs, initiatives, and activities to deliver a consistent & positive One JLL experience for all team members.
  • Activate and facilitate JLL's global and regional policies, processes, and tools that support moments that matter across a team member's experience to include Hiring; Onboarding; Performance Review; Performance Management; Promotion; Etc.
  • Lead and coordinate the talent Management cyclical activities including Goal Setting, Talent Review, Succession Planning, Year-End & Compensation Planning.
  • Drive a culture of inclusion and transparency which celebrates our employee diversity and promotes a sense of belonging and value where every voice is heard.
  • Partner with HR COEs and product colleagues to create and deliver best in class HR tools, resources, processes, and overall experiences.
  • Lead ad hoc projects impacting business results and experience moments across corporate functions.
  • Collaborate with Employee Relations team to manage complex employee relations situations.
  • Proactively advise, consult, and coach business stakeholders/managers on performance management, quality conversations, team building, and personal development.
  
  Business Expertise
  • Experience in a company supporting Solutions, Services, or Customer Success executive leaders and teams.
  • Experience delivering HR and operational activity within a complex and highly matrixed organization with the ability to balance competing requirements.
  • Highly skilled in using data & technology to improve employee experience, drive business performance, and streamline organization efficiency.
  
  Skills & Competencies
  Leadership
  • Drive the growth by developing and delivering exceptional People programs, initiatives, and activities grounded in best practices and industry knowledge.
  • Develop and sustain strong & influential relationships within the business & HR to understand and cascade HR & business priorities across the PXP team in an engaging and energized way.
  • Ability to lead through informal influence across regions and cultures to leverage organizational strengths.
  • An appetite for exceeding expectations and creating wow within the business & HR organization.
  
  Problem Solving
  • Excellent organizational skills with a starter finisher mentality and acute attention to detail.
  • Ability to use data to tell a convincing narrative and inform and/or make impactful decisions.
  • Adept at managing multiple priorities/projects simultaneously.
  
  Interpersonal Skills
  • Builds robust relationships and demonstrates a high degree of emotional intelligence.
  • Exceptional communicator and influencer.
  • Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of senior stakeholders.
  • Ability to cultivate robust & meaningful relationships to serve as a trusted HR expert.
  • A passion to work with people across a variety of backgrounds with the ability to formally and informally coach and upskill peers and colleagues.
  
  Qualifications
  • Bachelor's degree or equivalent experience.
  • 10+ years of HR experience with at least 5 in a company supporting Solutions, Services, or Customer Success executive leaders and teams.
  • Demonstrated project management and change management experience.
  • Demonstrated experience using data to identify insights and drive action/change.
  • Experience in matrixed organization.
  • Ability to thrive in a dynamic and ambiguous environment.
  
  Systems Used
  • Workday
  • Microsoft Suite

• PeopleSoft

This important newly created leadership role is accountable for the activation of all people related "Moments that Matter as our employees join, develop, grow, get recognized and live their full professional lives at JLL. Leading a team of people experience practioners this role will deliver compelling people experiences through local execution teams expertly balancing global business line consistency with local cultural and legal requirements. Local PEP will act as the go-to HR contact for middle management and employees within their dedicated business line/corporate function teams, as the single touch-point for all day-to-day work, issue resolution and experiences where specialist HR experience and face to face advice is required. Striving to ensure improved delivery of JLL's EVP, Improved relationship with HR, more informed and targeted HR investment and more relevant HR solutions for employees developed will be the key deliverables

Job Details:

Functional Knowledge & Expertise

•Experience in HR Business Partnering

•Proven track record of complex stakeholder management and issue resolution

•Disciplined approach to work

•Ability to lead large globally diverse teams

•Ability to collaborate effectively with solutions, Communities and practice and COE's for mutually beneficial results

•Keeps up to date with people experience trends and future of work people expectations to ensure JLL remains competitive

Leadership

•Inspirational leader who can inspire others and build confidence in the activation of JLL"s Moments that Matter

•End to end activation and management of JLL's Moments that Matter inclusive of employee sentiment and feedback generating opportunities for future product enhancement

•Ensure conflicts between various stakeholder are rapidly and effectively navigated

• Works collaboratively with peers across People Solutions and Experience team to think and act end to end with a single focus on over-arching vision and EVP

Impact

•Ignite energy and elevate organizational wide performance through end to end activation of compelling employee experiences during employee life-cycle Moments that Matter

•Flawless execution of people related Moments that Matter ensuring communication, leader awareness, training requirements are delivered with impact and within defined parameters

•Able to take consistent people solutions and implement in a manner that meets cultural norms and expectations without re-creating the solution itself.

Interpersonal Skills

•Communicates with both conviction and inspiration building trust in the people experience function and solutions delivered

•Ability to work in highly complex matrix environment with competing priorities

•Highly customer-centric mind-set balancing divergent employee wants, needs and expectations with JLL's optimal solution delivery

Leadership Capabilities

Drive Change, Think Big, Inspire, Help Others, Get it Done, Business First

Location:

On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note . click apply for full job details