IT Engineer needed to cover one of our clients Schools in the Slough/Ascot area. Salary £25,000 + benefits.
We are a leading managed service provider in the Education Sector and we are looking for an IT Engineer to join our very busy, expanding team supporting IT in the Slough/Ascot Area.
This is an exciting opportunity for an IT Engineer to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first.
Our requirement is for a IT Engineer with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As a IT Engineer, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients.
Your responsibilities will include:
- Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities.
- Connect up and check hardware for normal operation.
- Set-up a suitable desktop environment for users of a standalone or networked PC.
- Install simple software applications as required.
- Perform basic set-up and checking of networked PC's.
- Perform basic maintenance task for user accounts.
- Use simple utilities to change information on the intranet.
- Provide a good level of technical expertise to all assigned customer networks,
- To use our ticket based system to manage and resolve problems.
- To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager.
- Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager.
- To do complete our regular checks on our client systems.
Requirements
- Experience in a helpdesk or support environment.
- You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams.
- Microsoft Server Skills are desirable.
- Professional and polished communication skills.
- Experience in the education sector is desirable but not essential.
- Must have a clean and valid DBS disclosure.
- Keen desire to learn and expand on your existing knowledge/ skills.
Benefits and Opportunities
We can offer you:
- An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff.
- Exceptional career development and advancement opportunities including Microsoft/Apple training.
- Opportunities to gain experience in high level IT projects.
- The potential to progress to the senior levels of our management team.
- A remuneration scale that encourages and rewards progression and improvement.
- 25 Days Holiday (loyalty service holiday scheme).
- Sage Benefits.
If you are interested in this role and would like to find out more we would love to hear from you!