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Leeds, Yorkshire Lucy Walker Recruitment

Are you an enthusiastic and proactive Account Manager or Sales Professional looking for a vibrant, creative work environment?

We are recruiting for a superb Branding Agency in Leeds for a Creative Account Manager to join their sociable work environment, working alongside world-leading brands and clients!

As our client expands, they are on the lookout for a high-calibre, dedicated individual who can infuse even more energy and enthusiasm into the team. Their core values - boldness, honesty, and imagination - shape their culture, fostering constant improvement, open feedback, and an unwavering commitment to delivering top-tier customer service.

We are on the lookout for an experienced Account Manager or Sales professional to work alongside world-leading brands. You will develop and implement strategies to actively grow existing accounts, managing a portfolio of key clients, as well as actively networking existing business to identify further opportunities to supply products and services offered by our client. You will need to be focussed on delivering exceptional service, providing a consultative client-first approach, as well as being growth-minded and capable of managing key accounts strategically.

Our client not only offer a lively and supportive working culture, they also provide a fantastic range of benefits including: 31 days holiday inclusive of BH + up to 3 days additional leave a year, monthly team incentives and regular socials!

What you will be involved with as a Creative Account Manager:

  • Work alongside the Business Manager to develop a sales strategy to nurture and develop existing accounts to generates and drive growth.
  • Develop and maintain relationships with existing key accounts, managing longstanding relationships, and taking ownership for a portfolio of key contacts.
  • Work cross-functionally across the business with Marketing teams, Business Development, Production etc.
  • Focus on networking to effectively identify opportunities to grow existing accounts, including cross selling other services provided by our client.
  • Create and present KPI reports and pricing reviews to support internal and external decision-making.
  • Develop strong relationships with our supply chain and become a product expert in your area.
  • Hands-on project management to ensure smooth delivery in our in-house production environment.
  • Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention, seeing any issues through to resolution.

What we are looking for in a Creative Account Manager:

  • 2+ years Account Management experience, demonstrable examples of managing key clients and taking ownership for a portfolio of longstanding contacts.
  • Ability to easily form and maintain relationships.
  • Communicate professionally across all levels and a range of stakeholders, comfortable meeting face to face and proactively making calls.
  • Excellent organisational skills with a focus on detail.
  • Customer centric and passionate about providing a 1st class client experience.

This is an excellent opportunity to work within a superb, progressive business, within an exciting and fast-paced role working with highly reputable clientele as a Creative Account Manager. If you have the experience outlined above, please submit your CV immediately to be considered.

Please note, due to the amount of responses we receive, unfortunately we are unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role.

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