Who are Coolr?
We're an independent social media agency and team of creatives, social experts, content publishers and change makers.
Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world.
With 100% growth in 2023 the agency is growing at a rapid rate but we're only just getting started In 2024 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond.
We have a strong platform for growth and have made great strides forward - now we really want to take things to the next level.
About the role
Due to some exciting business growth we are seeking an amazing Account Director. You will bring a social first perspective and lead your accounts from the front. Supporting the Senior Account Director and Associates in delivering a first class experience to our clients and drive them to fame.
The job
Every role at Coolr plays a vital part in the work we do. Here are some of the key areas of responsibility for this role:
- Responsible for the successful running of all activity on allocated client accounts.
- Building and maintaining positive client relationships to encourage retention and successful increase of scope.
- Responsible for budgeting of client projects, ensuring that client budgets are appropriately distributed based on the brief, agency rate cards and agreed scope of work.
- Working closely with departments across the agency to develop and create the best work.
- Taking a leading role in new business pitch processes, often leading on the deck and working closely with the New Business Director.
- Line management and of Account Managers and coaching of junior team members, supporting and leading them in their career development and respective roles.
What we are looking for
Whilst we appreciate, you're not just your CV and skills are transferable, these are some of the skills and experiences we think would set you up for success in this role:
- An experienced Senior Account Manager/Account Director in a social first agency
- Comfortable delivering projects in full covering developing timelines, budget management, documentation and delivering against briefs - with a high attention to detail.
- Able to build strong relationships with clients to build a position of trust and will help motivate the internal team.
- Able to lead and coach a team with a positive and supportive approach.
- Able to handle multiple clients and prioritise your time and internal resource based on requirement.
- Able to demonstrate a good knowledge of popular culture and social media news
- Computer literate with a sound understanding of Microsoft Office including excel, word, powerpoint - and Workplace!
- Able to demonstrate a can-do attitude and willing to go the extra mile to deliver on objectives.
A Coolr Offer
We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perk you get whilst working at Coolr.
A benchmarked salary reflective of your experience and in line with our salary bandings.
Flexible Hybrid working. We work 3 days in the office and 2 from home, there are no mandatory days so you manage your diary to work with your lifestyle.
25 days annual leave
2 weeks work from anywhere
Birthday Day off - an extra day to celebrate your big day
Wellbeing Day off - another extra day with a £50 voucher to spend on anything you want to support your wellbeing
Free breakfast, snacks and drinks in the office.
Private Healthcare cover, Cycle to work scheme, Tech scheme + more
Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come.
Coolr Culture:
We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential.
Coolr DE&I
Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world's best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.