Hammersmith And Fulham, London
Ackerman Pierce Ltd
Key Responsibilities:
What We Offer:
About You:
Are you passionate about making a difference in the community through exceptional housing services? Do you have the expertise and drive to lead a team towards excellence? If so, we want you to be a part of our dynamic team as an Allocations Manager!
Key Responsibilities:
1. Lead and Innovate:
- Spearhead the delivery of a top-tier lettings, allocations, and void management service.
- Ensure our services consistently meet organisational goals, vision, and statutory obligations.
2. Fair and Equitable Housing Allocation:
- Oversee the fair allocation of secure Council housing, nominations to Registered Providers, and mobility schemes.
- Provide comprehensive advice and information on the assessment of needs for sheltered and adapted housing.
3. Policy and Procedure Development:
- Develop, implement, and manage policies and procedures for allocations, voids, and lettings.
- Utilize business intelligence and transformation to enhance and streamline processes.
- Set and monitor performance targets to ensure efficient and effective service delivery.
4. Budget Management:
- Take charge of budget management for the Allocations and Lettings Service.
- Forecast and monitor budgetary projections to ensure services are delivered within budget.
- Produce regular budget monitoring reports.
5. Leadership Support:
- Act as a deputy for the Head of Allocations & Lettings when necessary.
What We Offer:
- A rewarding role where you can truly make a difference in people's lives.
- The opportunity to lead and innovate within a supportive and forward-thinking team.
- Competitive salary and benefits package.
- Professional development and career progression opportunities.
About You:
- You are a strategic thinker with a strong background in housing allocations and lettings.
- You have excellent leadership skills and are adept at managing and motivating a team.
- You are financially savvy with experience in budget management.
- You are committed to delivering high-quality, customer-focused services.